Terms of Service

Terms of Service

Last updated: August 13, 2026

Welcome to FLUT. These Terms of Service (“Terms”) govern your access to and use of the FLUT website, available at https://flutstudio.com/, and your purchase of products from FLUT.

Throughout these Terms, “FLUT,” “we,” “us,” and “our” refer to FLUT. By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms and any policies referenced herein.

Please read these Terms carefully before using our website or placing an order. If you do not agree with these Terms, please do not use our website.

1. Use of Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not use our website to:

  • Violate any applicable law or regulation

  • Infringe upon the intellectual property rights of FLUT or any third party

  • Attempt to gain unauthorized access to our website or systems

  • Upload or transmit viruses, malware, or other harmful code

  • Interfere with the security or operation of our website

  • Use automated systems to scrape, copy, or collect our content without our written permission

  • Provide false or misleading information

We reserve the right to refuse service, cancel accounts, or restrict access to our website when we reasonably believe these Terms have been violated.

2. Products and Product Information

We make every effort to display our products, materials, colors, dimensions, and other details as accurately as possible.

However, colors may appear differently depending on your device, monitor, or screen settings.

Many FLUT pieces incorporate natural stones and other natural materials. Variations in color, texture, pattern, shape, and inclusions are natural characteristics of these materials and should not be considered defects.

Because each natural stone is unique, the piece you receive may differ slightly from the product images shown on our website.

We reserve the right to modify product descriptions, specifications, availability, and pricing at any time without prior notice.

We also reserve the right to discontinue any product at any time.

3. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the products in your order.

After placing an order, you will receive an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, refuse, or cancel an order for reasons including, but not limited to:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect billing or shipping information

  • Unusual or unauthorized purchasing activity

  • Other circumstances that may affect our ability to fulfill the order

If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.

4. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Prices shown at checkout are the prices applicable to your order, except where an obvious pricing or technical error has occurred.

We reserve the right to correct pricing errors and, where permitted by applicable law, cancel an order placed at an incorrect price.

Payment must be successfully received before an order can be processed and shipped.

By submitting payment information, you represent that you are authorized to use the payment method provided.

5. Shipping and Delivery

FLUT ships internationally to eligible destinations.

Shipping options, estimated delivery times, and applicable shipping charges will be displayed during checkout or in our Shipping Policy.

Orders over $125 USD are eligible for free shipping, subject to the terms and exclusions stated in our Shipping Policy.

Delivery times are estimates and may be affected by factors outside our control, including customs processing, carrier delays, weather, holidays, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information. FLUT is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by the destination country unless otherwise stated at checkout.

6. Returns and Exchanges

Returns and exchanges are subject to our Refund Policy.

By placing an order, you acknowledge that our Refund Policy forms part of these Terms.

For information about eligibility, return periods, exclusions, and the return process, please review our Refund Policy before making a purchase.

Nothing in these Terms limits any consumer rights that cannot lawfully be excluded under applicable law.

7. Jewelry Care

FLUT jewelry is designed to be enjoyed and worn, but natural stones and sterling silver require appropriate care.

Exposure to water, perfumes, lotions, chemicals, excessive moisture, impact, or improper storage may affect the appearance or condition of jewelry.

Please follow the care instructions provided with your product or on our website.

Normal wear, oxidation or tarnishing of sterling silver, and changes resulting from improper care are not necessarily considered manufacturing defects.

8. Intellectual Property

All content on the FLUT website, including but not limited to:

  • Brand name and logo

  • Product names

  • Product photography

  • Original designs

  • Text and written content

  • Graphics

  • Illustrations

  • Videos

  • Website layout and visual elements

is owned by or licensed to FLUT and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any FLUT content without our prior written permission.

Purchasing a FLUT product does not transfer ownership of any intellectual property rights associated with the product, design, photography, or brand.

9. User Content

If you voluntarily submit reviews, photographs, comments, feedback, or other content to FLUT, you represent that you have the right to submit that content and that it does not violate the rights of any third party.

By submitting content to us, you grant FLUT a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and share that content for purposes related to our business, including marketing and social media, unless otherwise prohibited by applicable law.

We reserve the right to remove user content that we believe is unlawful, misleading, offensive, or otherwise inappropriate.

10. Third-Party Services and Links

Our website may use third-party services, payment providers, shipping providers, analytics services, social media platforms, or other external services.

Our website may also contain links to third-party websites.

FLUT does not control third-party websites or services and is not responsible for their content, policies, security, availability, or practices.

Your use of third-party services may be subject to the terms and policies of those third parties.

11. Accuracy of Information

We strive to keep the information on our website accurate and up to date.

However, occasional typographical errors, inaccuracies, omissions, or technical errors may occur, including errors relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct such errors and, where permitted by applicable law, to update information or cancel affected orders.

12. Disclaimer

To the maximum extent permitted by applicable law, the FLUT website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available or uninterrupted

  • The website will be free from errors or technical issues

  • All information will always be complete, accurate, or current

  • The website will be free from viruses or other harmful components

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, FLUT and its owners, employees, affiliates, service providers, suppliers, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of our products.

This limitation does not apply where such limitation is prohibited by applicable law.

Nothing in these Terms limits liability for matters that cannot legally be limited or excluded.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless FLUT and its owners, employees, affiliates, service providers, suppliers, and agents from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms

  • Your misuse of our website

  • Your violation of applicable laws

  • Your infringement of the rights of FLUT or any third party

15. Privacy

Your use of our website and submission of personal information are also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

16. Changes to These Terms

We may update or modify these Terms from time to time.

The latest version will always be posted on this page with the updated date.

Your continued use of the website after changes have been posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to FLUT and the jurisdiction in which FLUT is legally established, without regard to conflict-of-law principles.

If you are a consumer in a jurisdiction that provides mandatory consumer protection rights, nothing in these Terms is intended to limit those rights.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the agreement between you and FLUT regarding your use of our website and purchase of our products.

If we do not immediately enforce a provision of these Terms, that does not constitute a waiver of our right to enforce it later.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

FLUT

Website: https://flutstudio.com/

Email: support@flutstudio.com

We will do our best to respond to your inquiry as soon as reasonably possible.

© 2026 FLUT. All rights reserved.